Returns & Exchanges

 

 

What does O/S mean?

One Size means that the item can fit a range of sizes. The smaller you are the more oversized the fit will be. 

If you have a question about fit or measurements of a garment, please hit us up. 

 

An Item I love is sold out, can you make another exactly like it?

Each item is handmade and one of a kind but a custom variation can absolutely be created! 

Email us at Rebecca@ragtribe.com to get the process going. 

 

What’s the scoop on returns?

If your new rag doesn’t totally rock your world then please email us at Rebecca@ragtribe.com with the following info: 

- Order number

- Reason for return request/exchange

We only accept returns for store credit or exchange. 

Return/ exchange requests must be made within 7 days of receiving your order. 

Common courtesy is much appreciated; please send items back unwashed, unworn and in original condition.

Once your return is received, a store credit gift card will be issued via email equal to the original purchase price, shipping costs excluded. 

Custom garments are non-returnable. 

If you receive your order and something isn’t fitting correctly or as requested, please message us. 

We will happily take your piece back and have it adjusted.  

Shipping Policies 

Let’s support USPS! 

Shipping prices are based on weight of the item/items and zip code. 

Priority Mail-  Receive your order in 2-3 business days 

Priority Mail Express- Receive your order overnight!

Please double check your shipping address and info is correct when placing an order. 

If you notice a mistake, message us asap to resolve the error!